Shipping & Returns
Shipping
Where do you ship?
We ship everywhere in North America. For an additional charge, we offer overnight delivery to certain locations.
How long does an order take to arrive?
Standard shipping takes about 5 to 7 business days during the regular season. In December and June, shipping times may take longer. Expedited shipping is available for an additional fee on orders of more than $100.
What do I do if I don’t receive my order?
We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. If the order can’t be rerouted to you within 24 hours, we’ll refund the shipping charges.
Custom Products Satisfaction Guarantee:
We want you to enjoy your custom items, and we work with you during the quoting, design, and proofing process. We're always ready to answer any questions and help before, during, and after the production process to get you what you need.
Returns & Exchanges:
No returns or exchanges can be accepted if the merchandise was custom produced, including custom size, custom color, custom printed or custom built supplies or equipment.